Hello all I am looking to hire someone in the Dallas Area to be a Technical Account Manager for Adobe here in Dallas the Job description is below, you can call me Tim Huff 214-991-2256 or email me a resume at thuff@adobe.com

Technical Account Manager
Summary
The Technical Account Manager (TAM) will represent the customer’s needs as in internal advocate across Adobe’s organization with the skills and knowledge to quickly address specific support requirements. The TAM must have a deep understanding of their customer’s development and production environment, as well as their business challenges and objectives. The TAM will manage high level strategic accounts by providing proactive management for all technical issues encountered with their enterprise software deployment, resulting in faster time to resolution. The TAM will engage to personalize their customer’s experience to assist success with their software implementation while building a strong a mutually relationship with the customer.

Key Responsibilities
• Deliver offerings as defined in the TAM program.
• Provide mission critical support, monitor complex and critical issues and work closely with the T3 engineers to ensure proper escalation and resolution processes are utilized.
• Communicate proactively with accounts regarding product and program information, supportability issues and strategic product plans where appropriate.
• Act as a liaison between the customer and other Adobe teams, including Sales, Engineering, Professional Services and the product teams as required over the life cycle of the customer’s application.
• Maintain proactive customer relationship.
• Maintain and expand working knowledge of current Adobe products.
• Maintain CRM relevant account information.
Interfaces
The Technical Account Manager interfaces with the following Adobe teams:
• Customer Service
• Sales Account Managers
• Product Development
• Product Support Managers
• Consulting Services
• Rapid Engagement Services
• Product Support Engineering Escalation Team.
Requirements
• Minimum Bachelor degree in related field or equal
• 2+ years experience in a technical management.
• Demonstrated ability to complete multiple tasks concurrently and deliver results
• Broad technical knowledge of heterogeneous environments used by Enterprise Accounts.
• Previous account management experience preferred
• Ability for small amount of travel
Critical Skills
• Project Management
• Conflict Negotiation
• Written and verbal communication skills; including the ability to present technical issues to a non-technical audience.
• Demonstrate self motivation.
• Ability to think critically; to identify problems and to generate evaluates and implements real-time workable solutions.

I need to hire this position ASAP!